Internet and Mobile Operators

Customers of telecommunication services are probably the most social media savvy clients. With so many value added services and core services they need to interact with the service provider for various issues and expect an answer at the click of a button. With our solution, telco and internet operators can reach out to their customers across all messaging apps. Connect and resolve their critical queries or issues in a matter of seconds and offer value added services where their customers spend most of their time i.e Social Media!

Key Features

  • Always on, 24/7 availability of customer support
  • Simpler & personalized interactions
  • Easier problem resolution with self-service
  • Increase customer engagement
  • Provide value added services like news or information updates
  • Provide products or services recommendations
  • Online bill payment or Mobile Recharge
  • Change of Data or Service Plans
  • Sales of mobile phones, router, and other relevant products

Still not sure how Alice can help your business?