Hotels and Hospitality Management
Guests and potential guests at Hotels and restaurants are getting more demanding. Friction in communication is one of the big problems most hotels face. Guests expect personalised services 24*7. They expect hoteliers to remember their preferences and every little detail. The customer care of the future belongs to hotels who can tailor hyper-personalised recommendations and responses to guests’ queries ALICE can be the digital concierge to help Hotels and resort elevate guest experience and save costs.
- One digital concierge across multiple platforms – Facebook, Viber, Whatsapp, Line, website
- Multiple Language Support for guests all around the world
- Instant Booking through including room selection, special requests and payment
- 24*7 – concierge support
- Conduct Guest Survey