E-commerce & Retail

E-commerce in South Asia has come a long way, but still needs to work on building trust and allowing customers to ask questions before they make a decision about a product. Most e-commerce is a one way interaction. ALICE offers a way to change the shopping experience through ‘conversational commerce’ that is a two-way interaction between customers and business that feels more like an interaction between a seller and buyer.

Key Features

  • Customer Query management
  • Search for products by price, color, and more
  • Purchase product (checkout)
  • Track order status and shipping
  • View order history
  • Ask questions (FAQs)
  • Broadcast new products, promotion and personalized offers
  • Up-selling

Case Studies


Giordano MM

Increased Sales through Instant Communication

Nov 12

Giordano Myanmar is now one of the world's leading international retailers of apparel and accessories. They wanted to attract customers with an automated Personal shopping …

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Star Cineplex

Ticket Purchase through Messenger

Nov 12

Star Cineplex is the highest-value entertainment provider in Bangladesh with integrity & professionalism in every step. They wanted to serve customer demand for tickets through …

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Parmeeda

Conversational Commerce

Nov 12

Parmeeda is an e-commerce in Bangladesh that maintains a traceable supply chain for agricultural commodity. They wanted a simplified customer experience and provide enhanced marketing …

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Still not sure how Alice can help your business?