Make flight queries simple and faster to handle!

Personalised communication tools to improve your ticket conversions and passenger experiences.

Real-time updates
Real-time updates
Notifications are now automatically recorded and presented, leading to more frequently updated customers. You will also get automatic confirmations that your passengers are at their designated airport
More conversions
More conversions
Respond faster, speak human-like and make ticket-sale conversations higher with our Inbox and Flow Builder platforms. People like the feeling of personal attention, which you can now offer.
Communicate with all through ONE inbox
Communicate with all through ONE inbox
Enable customers to book flights and hotels on the most popular, easiest to use channels like Viber, Messenger, SMS, and more. All those messages will flow into one place for you.

Know your clients better

Full client history
Know the context of every conversation as the full history of every client will be in your hands. Allowing you to deliver more personal and effective support.
Status report for every client
Personalised offer, refunds, and transfers could be provided upon the status of each client before purchase. Support teams can take action using one software, inbox and dashboard.
Automated support
With zero manual effort, build a chatbot which can reflect to FAQ and issues instantly. Cut down on human resources and remain assured that common problems get resolved automatically.

Clients stay in the loop

Bot updates
Increase transparency with clients using messaging bots. They will answer common queries about delivery status and where their documents are and/or estimated delivery times.
Bringing the flight experience to clients
Make automated updates which will be sent to clients on channels they prefer, not which is easier. These include content updates, notifications, holiday offers, flight discount alerts etc. Clients can ask for updates as well.
Clients shall know when a package has arrived or has been delivered while they are away, which shall be sent on the messaging platforms they prefer to use like Viber, Messenger and much more!

Maximise client satisfaction

Passenger locator
The system will let you know the recipient of your ticket/documentation/VISA is home or at the place of delivery before starting out. You may also check if the client has reached their destination safely for a gratitude messages.
Making delivery team fly closer to the client
The dispatch team from your end will have an open channel of communications with the end-customer, without breaching their privacy or security. Win-win!
Real-time updates
Clients can share information like preferred drop off times, changes in location, and more to facilitate successful experiences. Even if last minute!

Media & Awards

We are getting featured in the media!
Conversation automated till date
Support cost reduced through automation
Conversations served so far