Minimise time, money and risk by handling patients on channels which they are used to. Let them send in images, videos and audio clips without the need for physical chamber sessions.
Control time on each patient
Keeping diagnosis as short, message-based interactions can quickly put patients at ease. As it applies the human touch which they crave beyond accuracy. This also frees up time for doctors to focus on more complicated cases.
Handle common emergencies
Use chatbots to answer common questions and create personally-impacting conversations. For example, you could let a customer know medicinal doses and replacements when they ask.
Keep things private and safe
Ensure patient information stays private and secured with two-factor authentications and end-to-end encryptions in some channels. This confirms their identity and transaction records through their preferred channels.