Make automated order updates which will be sent to customers on channels they prefer, not which is easier. These include content updates, notifications, offers, restock alerts etc. Customers can ask for updates as well.
Carry out effective surveys
Build surveys that automatically get sent to customers after purchase, or after visiting your website. Get instant and constant feedback on your products, services and shopping experience as a whole.
Verify your orders
Ensure customer purchase intention through a simple but effective authentication process. This confirms their identity and a work order through preferred channels. .